Integrations
Connected to Open Dental. Configured for your practice.
Open Dental is our primary integration and it's ready today. The receptionist works with your schedule and records using only the actions and permissions you approve.
Open Dental
What the integration supports
- Reading appointment availability
- Booking appointments
- Rescheduling and cancellations
- Updating patient records within approved workflows and permissions
Workflow
How a request moves through the system
- 1
A patient calls, texts, or starts a website chat.
- 2
The receptionist identifies the administrative request.
- 3
It checks the relevant availability or information in Open Dental.
- 4
It completes the permitted action or routes the request to your practice team.
Confirmed appointment
The request fits your scheduling rules, so the appointment is booked in Open Dental and the patient is told it's confirmed.
Request for staff review
The request falls outside what's configured. It's passed to your team, and the patient is told someone will follow up—not that they're booked.
The receptionist doesn't have open-ended access to patient records. It can only take the actions your practice approves during setup.
Available upon request
Dentrix Ascend
Dentrix Ascend integration is available upon request. Contact us to discuss your practice's requirements, setup, and pricing.
Open Dental and Dentrix Ascend are trademarks of their respective owners. Drizzle Consulting is not affiliated with, certified by, or endorsed by either company.
See the Open Dental workflow in action.
In a short demo, we'll walk through after-hours conversations, Open Dental scheduling, and how the receptionist can be tailored to your front desk.