AI Dental Receptionist
Available now, customized for your practice.
The Drizzle AI receptionist answers your patients by phone, text, and website chat—after hours and whenever your front desk is busy. It's configured around your schedule, your policies, and the way your team works.
Capabilities
What the receptionist can do
Answers incoming calls
Picks up when your team can't, with a greeting and tone that fit your practice.
Responds to texts and website chats
Patients get a timely reply on the channel they chose.
Handles after-hours inquiries
Evenings, weekends, and holidays are covered according to your schedule.
Answers approved questions
Hours, location, services, and office policies—drawn only from information you approve.
Reads appointment availability
Checks your schedule before offering times, so patients see real options.
Books, reschedules, and cancels
Through the scheduling workflows configured for your practice.
Updates patient records
Only within the permissions you configure, such as contact details.
Transfers calls your way
Routes callers to the right person or line according to your instructions.
Communicates in multiple languages
Helps patients who are more comfortable in a language other than English.
Supports appointment reminders
A configurable reminder service to help patients keep their appointments.
Supported languages, scheduling rules, call transfers, record permissions, and other workflows are agreed upon with you during customization. Nothing goes live until you've reviewed how it will work.
Working with your team
When a patient needs a person
The receptionist supports your front desk; it doesn't replace it. When a request needs a staff member, it hands off clearly.
During office hours
Calls are transferred to the right person or line according to your instructions.
After hours
A live transfer may not be available. The receptionist records the request and the patient's contact details for your team, and tells the patient what to expect next.
Clinical and urgent concerns follow routing instructions your practice approves. The receptionist handles administrative requests only—it does not diagnose conditions or give treatment advice.
Getting started
How we set it up with you
- 1
Discover
We learn about your practice, your communication needs, and how your front desk works today.
- 2
Configure
We tailor the receptionist and the Open Dental integration to your requirements and rules.
- 3
Test
We review sample interactions and scheduling workflows together and adjust what needs adjusting.
- 4
Launch
We activate the agreed solution, with support arrangements we've defined together.
Pricing
Built around your practice. Priced around your needs.
Pricing depends on the capabilities you choose, your integrations, and how much customization your practice needs. We'll talk through it during your demo.
Looking ahead
Planned capabilities
These are on our roadmap and are not part of today's service. We'll share more as they become available.
- Digital intake workflows (planned)
- Patient reactivation (planned)
- Review request workflows (planned)
FAQ
Common questions
See how it would work for your practice.
In a short demo, we'll walk through after-hours conversations, Open Dental scheduling, and how the receptionist can be tailored to your front desk.