AI receptionist for dental practices
Your practice closes. Your patient connection stays open.
A customized AI dental receptionist that answers calls, texts, and website chats—even after hours. Connected to Open Dental and built around your practice, with a local partner serving Dallas and dental offices across the U.S.
Maple Grove Dental
Text message · 9:47 PM, office closed
Patient: Hi, I chipped a filling at dinner. It doesn't hurt. Can I get in this week?
Receptionist: Sorry to hear that, Jordan. I can help you find a time. Dr. Rivera has Thursday at 9:30 AM or Friday at 2:00 PM open. Would either work?
Patient: Thursday at 9:30 please.
Receptionist: You're booked for Thursday at 9:30 AM. If you start to feel pain or swelling before then, please call the office line and follow the after-hours instructions.
Appointment confirmed in Open Dental
Thu · 9:30 AM · Dr. Rivera · Broken filling, no pain reported
What it does
A receptionist that knows your practice
It answers patients the way your team would: with your hours, your services, your policies, and your schedule—then hands off to your staff whenever a person is the right next step.
Answers calls, texts, and chats
Patients reach you the way they prefer, and every message gets a response.
Books into your schedule
Reads availability and books, reschedules, or cancels following your scheduling rules.
Shares approved answers
Hours, location, services, and office policies—only what your practice has approved.
After hours is when patients finally have time to call.
Evenings and weekends are when many patients think about their teeth—and when your phones go to voicemail. The receptionist picks up instead, so patients can get answers and book an appointment without waiting until morning.
- Answers practice-approved questions any time a patient reaches out.
- Books, reschedules, or cancels appointments where your rules allow.
- Captures requests that need staff and passes them to your team for the next business day.
- Follows your routing instructions for urgent or clinical concerns—it never gives medical advice.
During office hours
Backup for a busy front desk
When your team is checking patients in, on another line, or handling insurance questions, the receptionist can answer the next call or message, take care of routine requests, and transfer callers to staff following your instructions.
It's built to support your team, not replace it. Your staff stay in charge of patient relationships, and the receptionist takes the routine work off their plate.
Primary integration
Connected to Open Dental. Configured for your practice.
The receptionist works with your Open Dental schedule, so a booked appointment is a real appointment—not a message someone has to re-enter later.
- Read appointment availability
- Book appointments
- Reschedule and cancel
- Update patient records within approved permissions
How it works
A simple path from first call to launch
- 1
Discover
We learn about your practice, your communication needs, and how your front desk works today.
- 2
Configure
We tailor the receptionist and the Open Dental integration to your requirements and rules.
- 3
Test
We review sample interactions and scheduling workflows together and adjust what needs adjusting.
- 4
Launch
We activate the agreed solution, with support arrangements we've defined together.
A real partner, starting in Dallas
We're based in the Dallas area, which means practices here can work with us face to face. Practices across the country get the same direct relationship by phone and video. Either way, you work with the person who learns your workflows and tailors the solution—not a ticket queue.
See how it would work for your practice.
In a short demo, we'll walk through after-hours conversations, Open Dental scheduling, and how the receptionist can be tailored to your front desk.